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1.5. æ¬ãå©çšèŠçŽããèªã¿ããã ãããã®ã®ãããã«èšèŒãããŠããæ¡é ãååã«ãç解ããã ããªãå Žåã¯ããåãåããã®ãªã³ã©ã€ã³ãåãåãããã©ãŒã ã«ãèšå ¥ã®äžãåœç€Ÿã®ã«ã¹ã¿ã㌠ãµããŒãããŒã ã«ãé£çµ¡ãã ãããæ¬ãå©çšèŠçŽã®ãã¹ãŠãå®å šã«ãç解ããã ãããŸã§ãæ¬ãŠã§ããµã€ãã§äœããè³Œå ¥ã«ãªããªãã§ãã ããã
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2.1. åœãŠã§ããµã€ãã¯ãå皮家åºçšåïŒä»¥äžããååãïŒã®è²©å£²ãç®çãšããŠããŸãã
2.2. ãã¹ãŠã®ååã¯ãEUã®èŠä»¶ã«åŸã£ãŠèšèšã補é ãããŠããã家åºçšåã«äœ¿çšãããé©çšãããæ³åŸã«æºæ ããŠããŸãã
2.3. åœç€Ÿãæ¬ãŠã§ããµã€ãã§è²©å£²ããååã¯ãç©å ·ã§ã¯ãªããåäŸã䜿çšããããšãç®çãšãããã®ã§ã¯ãããŸãããã客æ§ãåœãŠã§ããµã€ãã§è³Œå ¥ãããååããæªæ幎ã®æ¹ã«äžããªãããã«ããŠãã ããã
2.4. çŸåšã以äžã®ååã販売ããŠãããŸãã以äžã«ç€ºãããååã®äž»ãªç¹åŸŽããããèªã¿ããã ãããè³Œå ¥ãã ããïŒãSpirualã€ã³ã»ã³ã¹ãŠã©ãŒã¿ãŒãã©ãŒã«ã
2.5. ãSpirual ã€ã³ã»ã³ã¹ãŠã©ãŒã¿ãŒãã©ãŒã«ãïŒä»¥äžããSpirualããšããŸãïŒã¯ãã»ã©ããã¯è£œã®ã€ã³ã»ã³ã¹ã³ãŒã³ãã«ããŒã§ãããéŠãè±ããªã€ã³ã»ã³ã¹ã®ç ãæ»ã®ããã«äžåãã«æµããã¶ã€ã³ãšãªã£ãŠããŸããSpirualã®è£œåã«ã¯ããšãŒããªã¢ã«/ãšãã»ã³ã·ã£ã«ãªã€ã«ã§éŠãã¥ãããã10çš®é¡ã®ç°ãªãéŠãã®ã€ã³ã»ã³ã¹ã³ãŒã³ãå«ãŸããŠããŸãã
2.6. æªäœ¿çšã®ã¢ã³ããã¯ã®ã¿ãšãªããŸãã®ã§ã泚æãã ããSpirual以äžã®ããªã·ãŒã«åŸã£ãŠè¿å·è¿éãè¡ãããšãã§ããŸããããããã±ãŒãžãéå°/ç ŽæããŠããŠãæã䜿çšãããŠããå Žåãè¿åååã¯ãåãã§ããŸããã
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2.9. å¥åº·äžã®åé¡ãæ¢åŸçãããå Žåã¯ãå»åž«ãŸãã¯é©åãªå°é家ã«çžè«ããŠãããå©çšãã ããSpirual. Spirualã¯ãå»åž«ã®ã¢ããã€ã¹ãåŠæ¹ã«ä»£ãããã®ã§ã¯ãããŸããããŸãSpirualã¯è¬ãæ²»çæ³ã«ä»£ãããã®ã§ã¯ãããŸããã
2.10. æ¬æžããã³è³Œå ¥ããã Spirual 補åã«å梱ããã補ååæ±èª¬ææžã«èšèŒããã䜿çšæ¹æ³ã«åŸããã«äœ¿çšãããå Žåã Spirual ã®ç¹æ§ãå€åããŠããåœç€Ÿã¯äžå責任ãè² ããããŸãã®ã§ãäºæ¿ãã ããã
3.1. ååã®æçµäŸ¡æ ŒïŒçšéããã³æéãå«ãïŒã¯ãè³Œå ¥ãè¡ãããã®ãã§ãã¯ã¢ãŠãããŒãžã«è¡šç€ºãããŸãããã ãããã§ãã¯ã¢ãŠãããŒãžã®äŸ¡æ Œã«ã¯ãããªãã®å°å ã®çšé¢ã«ãã£ãŠé©çšãããå¯èœæ§ã®ããèŒžå ¥é¢é£ã®æéãé¢çšã¯å«ãŸããŠããªãããšã«æ³šæããŠãã ããã
3.2. åœãŠã§ããµã€ãã«è¡šç€ºãããŠããååäŸ¡æ Œã¯ãå€æŽãããå ŽåããããŸããææãå²åŒãé©çšããããå€äžããè¡ãããšããããŸãã
3.3. åœç€Ÿã¯ãååã®è²©å£²ãå€æŽãŸãã¯äžæ¢ããæš©å©ãä¿æããŸããåœç€Ÿã¯ãååã®å€æŽãäŸ¡æ Œã®æ¹å®ã販売ã®äžæåæ¢ãŸãã¯äžæ¢ã«ã€ããŠãã客æ§ãŸãã¯ç¬¬äžè ã«å¯Ÿãããããªã責任ãè² ããŸããã
3.4. ãç¥ããããã ããŸããéããã客æ§ãéžæããæ¯æãæ¹æ³ã«é¢é£ããå€æã¬ãŒããææ°æã¯äžåé©çšããããŸããããã ããäžéšã®éè¡ã¯åºéãåœéééã«å¯ŸããŠçºæ¿ã¬ãŒããé©çšããããšããããŸãããããã£ãŠãåœç€Ÿãžã®æ¯æãã«å¯ŸããŠã客æ§ã®éè¡ãé©çšããææ°æãçºæ¿ã¬ãŒãã«ã€ããŠã¯åœç€Ÿã¯è²¬ä»»ãè² ããŸãããåœç€Ÿã®ãŠã§ããµã€ããè³Œå ¥æã®é åæžãšã客æ§ã®éè¡å£åº§ã®æ现ã«å·®ç°ãããå Žåã¯ãè¿œå æéã®è©³çŽ°ãªèª¬æã«ã€ããŠã¯ã客æ§ã®éè¡ã«ãåãåãããã ããã
3.5. ãå©çšå¯èœãªãæ¯æãæ¹æ³ã¯ãã¯ã¬ãžããã«ãŒããPayPalããã®ä»ã®é»å決æžã®ã¿ãšãªããŸããå°åæãçŸéãŸãã¯ãã®ä»ã®æ¯æãæ¹æ³ã¯ãå©çšããã ããŸããããã ããã客æ§ã®åœã§ã代éåŒæããµãŒãã¹ãå©çšã§ããå Žåãé€ããŸããïŒã客æ§ã®åœã§ã代éåŒæããµãŒãã¹ãå©çšå¯èœãªå Žåã¯ã決æžããŒãžã§ãã®æšã衚瀺ãããŸããïŒ
4.1. ã客æ§ãæ¬ãŠã§ããµã€ãã§æ³šæããæ¯æããè¡ã£ãåŸãåœç€Ÿã¯1ïœ3å¶æ¥æ¥ä»¥å ã«ã客æ§ã®æ³šæãåŠçããŸããã泚æã®åŠçåŸãé éã®åœ±é¿ããªããã°ã 4-14 å¶æ¥æ¥ä»¥å ã«ååããå±ãããŸãã ããªãã®éµéç©ãã®å ã®åãåããªããã°4-14å¶æ¥æ¥ã¯ãã«ã¹ã¿ããŒãµããŒããŸã§ãé£çµ¡ãã ããã
4.2. ã泚æãåŠçãããåºè·ã®æºåãæŽã£ãåŸã¯ãã泚æã®å€æŽããã£ã³ã»ã«ãåãä»ããããšãã§ããŸãããããèããå€ãã£ãå Žåã¯ã以äžã®ãè¿åããã³è¿éãã»ã¯ã·ã§ã³ã§æå®ãããŠããéããæªäœ¿çšã®ååãè¿åããããšãã§ããŸãã
4.3. åœãŠã§ããµã€ãã§ãè³Œå ¥ããã ãããã¹ãŠã®ååã¯ãEMSãDHLããŸãã¯ãã®ä»ã®åæ§ã®å® é 䟿ã§ãå±ãããããŸããã泚æã®åŠçãå®äºæ¬¡ç¬¬ãçºé远跡çªå·ãå«ã確èªã¡ãŒã«ããéãããããŸãã https://www.stone3pl.com/index.php?route=services/track ãŸã㯠https://www.17track.net/ ã«ã¢ã¯ã»ã¹ããããšã§ããã€ã§ããªã³ã©ã€ã³ã§ã泚æã远跡ã§ããŸãã
4.4. ãè³Œå ¥åã30æŠæ¥ä»¥å ã«ãæå ã«å±ããªãå Žåã¯ãã«ã¹ã¿ããŒãµããŒããŸã§ãé£çµ¡ãã ããã欧å·è°äŒããã³çäºäŒæ什2011/83/EUã®ç¬¬18æ¡ç¬¬2é ã«åŸããè³Œå ¥åã30æ¥ä»¥å ã«å±ããªãå Žåã¯ãåœç€Ÿã«ãé£çµ¡ããã ããçŽåã®ããã®è¿œå æéããæå®ãã ããããã®è¿œå æéå ã«çŽåãè¡ãããªãã£ãå Žåã«ã®ã¿ãè³Œå ¥ã解çŽããæš©å©ãçããŸãããã®èŠå®ã«å®ããããæç¶ããè¡ããªãå Žåãååãå±ããªãã£ããšã®äž»åŒµã¯ã§ããŸããã®ã§ãã泚æãã ããã
4.5. 泚æäºé ïŒ
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5.1. If you are unhappy with your purchased Goods you may return items and get a refund, exchange or store credit within 30 days from the delivery date. The 30-day return term will expire after 30 days from the day on which You, or a third party other than the carrier indicated by You, acquires physical possession of the purchased Goods.
5.2. è³Œå ¥ããååã®æ€åããã³è¿åã®æš©å©ãè¡äœ¿ããããã«ã¯ãã客æ§ã¯ãhttps://spirual.com/contactã®ãªã³ã©ã€ã³ãåãåãããã©ãŒã ã«èšå ¥ããåœç€Ÿã®ã«ã¹ã¿ããŒãµããŒãããŒã ã«é£çµ¡ããå¿ èŠããããŸããã客æ§ãåœç€ŸãµããŒãããŒã ã«é£çµ¡ãããåŸãã客æ§ã«ã¯è¿åã³ãŒããšè¿åå äœæãæäŸãããŸããåœç€Ÿã¯ããæ瀺ããè¿åã³ãŒãã§éããããæ瀺ããè¿åå äœæã«é éãããååã®ã¿è¿åãåãä»ããŸãã®ã§ãã泚æãã ããã
5.3. To meet the withdrawal deadline (30 days) you have to contact us and send the returning Goods to us within 30 days from receiving the Goods.
5.4. ã客æ§ãæ¬å¥çŽããé¢è±ããå Žåãåœç€Ÿã¯ãã客æ§ããåé ãããã¹ãŠã®ä»£éããäžåœãªé 延ãªãããããªãå Žåã«ããã客æ§ããè¿åååãåé ããæ¥ãã14æ¥ä»¥å ã«ãã客æ§ã«æãæ»ããã®ãšããŸããåœç€Ÿã¯ãã客æ§ãæåã®ååŒã«äœ¿çšããã®ãšåãæ¯ææ段ã§æãæ»ããè¡ããŸãã
5.5. è¿åãããååã¯ã䜿çšãããŠããªãç¶æ ã§ãããæå·ããŠããããå ã®ããã±ãŒãžã«å ¥ããŠè¿éãããå Žåã«ã®ã¿åãä»ããŸããè¿åãããååã䜿çšããããã®ã§ããããšãå€æããå Žåã§ããããããŸã åäœå¯èœã§å販å¯èœãªç¶æ ã§ããã°ãè¿éãè¡ãããšããããŸãããååã®åãæ±ãã«ãã䟡å€ã®æžå°ã«å¯ŸããŠã¯è²¬ä»»ãè² ãããšã«ãªããŸãããããã£ãŠãè¿åãããååã䜿çšãããŠããããšãå€æããå Žåãè¿åãåãä»ãããè¿éãè¡ããªãæš©å©ãçä¿ããŸãã
5.6. ãŠã§ããµã€ãã§è³Œå ¥ããååãè¿åããå Žåãéæã¯ã客æ§ãè² æ ããå¿ èŠããããŸãããã®éæã¯åœç€Ÿã«ãã£ãŠè£åãããŸããã
5.7. åœç€Ÿã¯ãã«ã¹ã¿ããŒãµããŒããæäŸããäœæã«ååãè¿éãããè¿éååã«è¿åèªèšŒã³ãŒããèšèŒãããŠããå Žåã«ã®ã¿è¿åãåãä»ããè¿éãè¡ããŸãã è¿åååã¯åãä»ããããŸããã®ã§ãåœç€Ÿäœæã«è¿éããªãã§ãã ããã 詳现ã«ã€ããŠã¯ãhttps://spirual.com/return.ãã芧ãã ããã
5.8. éæã¯è¿é察象å€ãšãªããŸããè³Œå ¥ããååã«å¯ŸããŠã¯è¿éãè¡ããŸããã泚æã®éæã«ã€ããŠã¯è¿éã®å¯Ÿè±¡å€ãšãªããŸãã
6.1. äžè¯åã®è¿åããåžæã®å Žåã¯ããªã³ã©ã€ã³ã®ãåãåãããã©ãŒã ã«ãèšå ¥ã®äžãã«ã¹ã¿ããŒãµããŒããŸã§ãé£çµ¡ãã ããhttps://spirual.com/contact.ã客æ§ãåŒç€Ÿã®ã«ã¹ã¿ããŒãµããŒãã«ä¿èšŒè«æ±ã®é£çµ¡ãããéã«ã¯ã(1)æ¬ é¥ååã®åçã(2)ã客æ§ã®æ³šæIDãšè³Œå ¥ç¢ºèªæžãŸãã¯æ¯æãé åæžã(3)æ¬ é¥ã®ç°¡åãªèª¬æãæäŸããæºåãããŠãã ããã
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8.1. åœç€Ÿã®ååãŸãã¯ãµãŒãã¹ã¯å人䜿çšã®ããã«è²©å£²ãããŠããŸãããããã®å©çšèŠçŽã«åæããããšã«ãããããªãã¯åœç€Ÿã®ååãå人䜿çšã®ããã«ã®ã¿è³Œå ¥ããããšã確èªããŸãã
8.2. åœç€Ÿã®ååãéæ³ãŸãã¯ç¡èš±å¯ã®ç®çã§äœ¿çšãããããŠã§ããµã€ãã®äœ¿çšäžã«æ³åŸã«éåãããããŠã¯ãªããŸããã ãŠã§ããµã€ãã®ãã¹ãŠã®ã³ã³ãã³ããåœç€Ÿããåãåã£ããã¹ãŠã®è³æã®ã³ã³ãã³ãïŒã°ã©ãã£ãã¯ãã¶ã€ã³ããã®ä»ã®ã³ã³ãã³ããå«ãïŒãããã³ãŠã§ããµã€ãã®é¢é£éšåã¯ãWELLNOVA SOLUTIONS INC ã®æææš©ã«å±ããèäœæš©æ³ã«ãã£ãŠä¿è·ãããŠããŸãã åœç€Ÿã®ã©ã€ã»ã³ã¹ãååŸããã«ãå人䜿çšä»¥å€ã®ç®çã§èäœæš©ã䜿çšãããšãèäœæš©äŸµå®³ãšãªããŸãã
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(a) åœãŠã§ããµã€ããŸãã¯ãã®ã³ã³ãã³ããéæ³ãªç®çã§äœ¿çšããããå°åãå·ãåœããŸãã¯åœéçãªæ³åŸã«éåããããããããªäœ¿ãæ¹ã¯ããªãããš;
(b) ç¥ç財ç£æš©ãå«ã第äžè ã®æš©å©ã䟵害ããããŸã䟵害ãå©é·ããªãããš;
(c) åœãŠã§ããµã€ãã«æ²èŒãããŠãããã¹ãŠã®ããªã·ãŒã»èŠçŽãéµå®ããããš;
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(m) èåœã®æå±ã»é¢ä¿ã䞻匵ããããèš±å¯ãªãä»ã®ãŠãŒã¶ãŒã®ã¢ã«ãŠã³ãã«ã¢ã¯ã»ã¹ããããã客æ§ã®èº«å ã幎霢ãç幎ææ¥ãå«ãã客æ§ã«é¢ããæ å ±ãåœã£ããããªãããš;
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8.4. ã客æ§ã¯ãç¹ã«å¿ èŠãªããŒããŠã§ã¢ããã³ãœãããŠã§ã¢ã®ã¡ã³ããã³ã¹æéäžã¯ãæ¬ãŠã§ããµã€ããåžžã«ã¢ã¯ã»ã¹å¯èœã§ããå¿ èŠã¯ãªãããšã«äºæ¿ãããã®ãšããŸãã
9.1. åœãŠã§ããµã€ãã«ã¯ã第äžè ã管çããä»ã®ãŠã§ããµã€ããžã®ãªã³ã¯ãå«ãŸããŠããå ŽåããããŸãã第äžè ã®ãµã€ãäžããŸãã¯ç¬¬äžè ã®ãµã€ããéããŠæäŸããããããªãæ å ±ãååããœãããŠã§ã¢ããµãŒãã¹ã¯ãåœè©²ãµã€ãã®éå¶è ã管çãããã®ã§ãããåœç€ŸãŸãã¯åœç€Ÿã®åäŒç€Ÿã管çãããã®ã§ã¯ãããŸãããã客æ§ã第äžè ã®ãµã€ãã«ã¢ã¯ã»ã¹ãããå Žåã¯ãã客æ§ãèªèº«ã®è²¬ä»»ã«ãããŠè¡ã£ãŠãã ããã
9.2. åœç€Ÿã¯ã客æ§ã®ãã©ã€ãã·ãŒãå°éããããŸãããã®ãããæ¬ãŠã§ããµã€ãã«è¡šç€ºãããã客æ§ã®å£°ãã³ã¡ã³ãã«ã¯ãæ¶ç©ºã®ååãé£æ³ãããç»åãå«ãŸããŠããå ŽåãããããŸãããŠãŒã¶ãŒã®èº«å ã¯åœç€Ÿã§ææ¡ããŠãããŸããããŠãŒã¶ãŒããèªèº«ã®å®åãèåã衚瀺ããããšã«æ瀺çã«åæããå Žåãé€ããåœç€Ÿã¯ãŠãŒã¶ãŒã®å®åãèåã衚瀺ããããšã¯ããããŸããã
9.3. ç¹ã«æèšãããŠããªãéããæ¬ãŠã§ããµã€ãã¯åœç€Ÿã®ææç©ã§ãããæ¬ãŠã§ããµã€ãäžã®ãã¹ãŠã®ãœãŒã¹ã³ãŒããããŒã¿ããŒã¹ãæ©èœããœãããŠã§ã¢ããã¶ã€ã³ãããã¹ããåçãç»åã¯åœç€ŸãææãŸãã¯ç®¡çããŠãããèäœæš©æ³ããã³åæšæ³ã«ãã£ãŠä¿è·ãããŠããŸããåœç€Ÿã®æžé¢ã«ããäºåã®æ¿èªãªãã«ãæ¬ãŠã§ããµã€ãã®ã³ã³ãã³ããè€è£œãŸãã¯ã䜿çšã«ãªãããšã¯çŠããããŠããŸãã
9.4. æ¬ãŠã§ããµã€ãäžã§ããŸãã¯æ¬ãŠã§ããµã€ããéããŠæäŸãããååã¯ããçŸç¶ã®ãŸãŸãæäŸãããæ瀺ãŸãã¯é»ç€ºãåããããããªãçš®é¡ã®ä¿èšŒãè¡ããŸãããé©çšæ³ã§èš±å®¹ãããæ倧éã®ç¯å²ã«ãããŠãåœç€Ÿã¯ãååæ§ããã³ç¹å®ç®çãžã®é©åæ§ã«é¢ããé»ç€ºçãªä¿èšŒãå«ã¿ãŸããããã«éå®ãããªããæ瀺çãŸãã¯é»ç€ºçãªãã¹ãŠã®ä¿èšŒãåŠèªããããŸãã
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9.6. ç§ãã¡ã¯ããŠã§ããµã€ããŸãã¯ãã®æ©èœãäžæããããšã©ãŒããªãããšãæ¬ é¥ãä¿®æ£ãããããšããŸãã¯ãã®ãŠã§ããµã€ãã®ä»»æã®éšåãŸãã¯ãŠã§ããµã€ããå©çšå¯èœã«ãããµãŒããŒããŠã€ã«ã¹ããã®ä»ã®æ害ãªã³ã³ããŒãã³ããå«ãŸãªãããšãä¿èšŒããŸãããæ瀺çã«ãããã©ãŒãã³ã¹ã®å€±æããšã©ãŒãçæŒãäžæãåé€ãæ¬ é¥ãéçšãŸãã¯äŒéã®é 延ãã³ã³ãã¥ãŒã¿ãŒãŠã€ã«ã¹ãéä¿¡ã©ã€ã³ã®é害ãçé£ããŸãã¯ç Žå£ããŸãã¯èšé²ã®äžæ£ã¢ã¯ã»ã¹ãå€æŽããŸãã¯äœ¿çšã«ãã£ãŠåŒãèµ·ããããæ害ãŸãã¯å·å®³ã«å¯Ÿãã責任ãæ瀺çã«å 責ããŸãããããã¯å¥çŽéåãäžæ³è¡çºãé倱ããŸãã¯ä»ã®äœããã®æ³çæ ¹æ ã«åºã¥ããã®ã§ãã£ãŠãã該åœããŸããåãŠãŒã¶ãŒã¯æ瀺çã«ãä»ã®ç¬¬äžè ã賌èªè ãã¡ã³ããŒããŸãã¯ãŠã§ããµã€ãã®ä»ã®ãŠãŒã¶ãŒã«ããäžå·çãæ»æçããŸãã¯éæ³ãªè¡çºã«ã€ããŠãç§ãã¡ã®è²¬ä»»ãåŠèªããäžèšããçãããªã¹ã¯ãåãŠãŒã¶ãŒã«åž°å±ããããšãèªèããŠããŸãã
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13.1. These Terms and the entire legal relation between you and us shall be subject to the law of Delaware, except when consumer laws would set a specific applicable law or jurisdiction.
13.2. ãäžæºãããããŸããããåœå±ãŸãã¯ç¬¬äžè ã«å ¬åŒãªèŠæ ãç³ãç«ãŠãåã«ãåœç€Ÿã®ãµããŒãããŒã ãŸã§ãé£çµ¡ãã ãããã客æ§ã¯ã(https://spirual.com/contact)ã®ãªã³ã©ã€ã³ãåãåãããã©ãŒã ã«èšå ¥ããããšã§ããã€ã§ãåœç€Ÿã«é£çµ¡ããããšãã§ããŸããåœç€Ÿã¯ãå¯èœãªéãè¿ éã«ããŸãã客æ§ã«ãšã£ãŠæãæå©ãªæ¹æ³ã§ãäžæºã解決ãããããåžžã«æåã®åªåãããããŸãã
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